Central Station | transportnsw.info (2024)

Train station staffed hours

Staff are on duty at this station during these hours:

Weekdays Weekends/public holidays
24 hours 24 hours

Accessibility

  • This location is Independent Access
  • Wheelchair ramp boarding assistance
  • PA system for announcements
  • Platform edge tactiles
  • Stairs
  • Lift
  • Escalator

Finding your way around Central Station

Central Station is comprised of multiple concourses, platforms and exits. There are three main concourse levels:

  • Grand Concourse (GC)
  • Concourse (C) and
  • Lower Concourse (LC).

The NSW TrainLink information point, secure luggage storage services, luggage collection and drop-off, Sydney Visitor Centre, coach terminal and transport information are all located in the Grand Concourse. Regional and Intercity trains run from platforms 1 to 14 on the Grand Concourse.

The Concourse contains platforms 16 to 23 for Sydney and suburban trains.

Train services to the airport depart from Platform 23, which is accessible by both the Concourse and Lower Concourse.

The Lower Concourse contains platforms 12 to 25 for Sydney and suburban trains.

Customer information screens are located around the station to inform of departing services and interchange options.

Central Station has six main exits:

  • Exit 1 (Grand Concourse): From here you can access:
    • Railway Square, where there are bus stops, coach bays, taxi ranks, and a kiss and ride area.
    • L1 light rail services.
    • Pitt Street where you can join L2-L3 light rail services at Haymarket light rail stop.
    • Eddy Avenue Plaza – Note stair and escalator access only from Grand Concourse, please exit via Exit 2 Eddy Avenue for level access.
  • Exit 2 - Eddy Avenue, where you can catch buses from Stands A - D.
  • Exit 3 - Elizabeth Street, where you can catch buses from Stands E – F.
  • Exit 5 - Chalmers Street, where you can join light rail L1-L2 services.
  • Exit 6 - Devonshire Street, where you can catch buses from Stand G
  • Exit 7 - Railway Square, where you can catch buses from Stands J - N

Eastern Stairs is an underpass for access to Chalmers Street. Note the Eastern Stairs is a stair exit only, please exit via Exit 5 Chalmers Street for lift access.

Public transport maps

Central - Station map
Central, Chalmers Street - Light rail stop guide
Central, Grand Concourse - Light rail stop guide
Central - Local area map

Central Station | transportnsw.info (2024)

FAQs

How many people pass through Grand Central station everyday? ›

Over 750,000 people go through the terminal every single day. During the holidays, this number usually goes up to over 1,000,000. Passengers are 55 percent male and 45 percent female and have a median age of 41. A whopping 93 percent of them are college graduates.

Is 5 minutes enough time to change trains? ›

Well, I've never actually done a 5-minute switch, but I've done 6- to 10-minute ones and they all worked out fine. IME, the railroads know what's feasible and what tracks trains are on and so forth, so you will probably need to hustle a bit, and you'll probably be frothing at the mouth, but you'll probably be fine.

What are the key questions that you ask for information at railway station? ›

Passenger questions:
  • One ticket to…… please?
  • How much is the ticket?
  • Which platform is the train leaving?
  • Where do I go to get to the train platform?
  • What time does the next train leave?
  • Is this the train to…..?
  • Which station is next?
  • Can you tell me when we get to …….. station?
Apr 6, 2016

How many people pass through Grand Central station? ›

Not only is Grand Central Terminal one of the world's most beautiful train stations, it's also one of New York's most fascinating landmarks. Host to more than 750,000 people who pass through it daily, the station is a crossroads for locals, commuters, and tourists from all over the world.

Who owns Grand Central station? ›

The Metropolitan Transportation Authority (MTA) has closed on its purchase of Grand Central Terminal in New York City from Midtown Trackage Ventures LLC. The acquisition includes MTA Metro-North Railroad's Harlem and Hudson lines.

Can I change train if my train is late? ›

A full refund can be requested only if the train is delayed by more than three hours, as per the rules. There are also cancellation charges for passengers seeking to modify or cancel their travel plans.

Can I exit a station when changing trains? ›

Breaking your journey

With some types of tickets, you are allowed to leave the station while travelling from your outward station to your destination, including if you are changing trains.

What to do if not enough time to change train? ›

Transfer times are rail industry standard and are individually calculated for each station. If you think you'll need more time to get to your connecting train you can always change your departure time, or book each part of your trip separately.

Is Grand Central Station a train or subway? ›

Subway. Grand Central Terminal is serviced by the 4, 5, 6, 7, and S subway lines.

How many trains pass through Grand Central Station in a year? ›

There are no trains that pass through Grand Central Station, because Grand Central Station is a post office.

Why are American trains so heavy? ›

American railways were also built on a wider gauge (the distance between the rails), which allows for larger and heavier trains. As a result, American freight railways are much more efficient than their European counterparts, carrying almost three times as much cargo per mile of track.

Is there a toilet on every train? ›

Many passenger trains (usually medium and long-distance) have toilet facilities, often at the ends of carriages. Toilets suitable for wheelchair users are larger, and hence trains with such facilities may not have toilets in each carriage.

How many toilets are on a train? ›

There is generally at least one toilet every four carriages.

How do I know if my train has a toilet? ›

If the train has a toilet then there will usually be a sign in your carriage pointing you in the direction of the nearest one.

What is the busiest station in NYC? ›

Times Sq-42 St

Is Grand Central station the busiest? ›

Grand Central is the third busiest station in North America and has 44 below ground platforms, split over two levels. The original Grand Central Depot in the late 1800s.

Is Grand Central or Penn Station busier? ›

Every year, millions of visitors travel to Manhattan by train, most arriving at Grand Central Terminal or New York Penn Station. While Penn Station is the busiest in terms of transportation activity, Grand Central receives millions of visitors each year for much more than simply catching the train.

What is the busiest station in the US? ›

Penn Station is the busiest railway station in the US by passenger volume.

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