GoodRx - Error (2024)

FAQs

Why are GoodRx prices not accurate? ›

GoodRx drug prices are tied to the most commonly filled NDC (drug manufacturer) for the particular prescription configuration & pharmacy on the coupon. Please note that if a pharmacy does not have that particular NDC in stock, they may receive a different price when processing the coupon.

“Pharmacies hate GoodRx's system since they lose money from the potential profit, they would have made from cash paying customers and then also lose money when they pay a fee for selling to a patient who might have used their pharmacy anyway,” says Dr. Fein.

According to the FTC's complaint, GoodRx violated the FTC Act by sharing sensitive personal health information for years with advertising companies and platforms—contrary to its privacy promises—and failed to report these unauthorized disclosures as required by the Health Breach Notification Rule.

GoodRx's “not-so-good privacy practices” made it the first-ever company penalized for violating the FTC's Health Breach Notification Rule, according to a post by senior attorney Lesley Fair on the agency's business blog.

Keep in mind that you cannot use GoodRx and insurance at the same time. However, you can use GoodRx instead of insurance or government-funded programs, such as Medicare or Medicaid, to pay for your prescription medications. GoodRx is not insurance.

THE LAWSUIT: A class action securities lawsuit was filed against GoodRx Holdings, Inc. that seeks to recover losses of shareholders who were adversely affected by alleged securities fraud between September 23, 2022 and November 8, 2022.

GoodRx, a pharmacy discount app, is facing numerous challenges including shrinking business, trouble with customers and the FTC, and the departure of its founders. The company's pivot to direct relationships with retail pharmacies may not be successful, and its subscription plan is shrinking.

Bottom Line. SingleCare and GoodRx make prescription drug prices more affordable for consumers. Both companies have identical aims, but SingleCare generally offers lower pricing and free delivery. The tradeoff is the extra features GoodRx offers in its paid plans and affordable telehealth appointments.

In rare occurrences, a pharmacist may not be aware of the agreement they have to honor GoodRx coupons, although they are contractually obligated to accept them.

The closest competitor to goodrx.com are drugs.com, singlecare.com and mayoclinic.org.

Why is GoodRx dropping? ›

The top-line slide was due in large part to a $10 million contract termination with a client GoodRx was forced to book as a reduction of revenue. Even stripping that out of the equation, though, leaves the company with only thin (1%) year-over-year growth in that line item.

You can use a GoodRx discount instead of your prescription insurance or Medicare if the cost is lower. However, GoodRx cannot be combined with your insurance or any federal or state-funded program such as Medicare or Medicaid. GoodRx is not insurance.

The pharmacy receives no payment from good Rx. It is similar to the prices that insurance companies get with their contracted pricing. Sometimes you can use other manufacturers coupons with good Rx. But the pharmacy can not lose money on the payment.

FAQ. When is Prescription Savings Club ending? It is ending on August 31, 2024, but Walgreens will continue to accept many other prescription discount cards including SingleCare, GoodRx and more. In addition, Walgreens Rx Savings Finder can help you find lower Rx prices at Walgreens.

You may be receiving a message like "Service Access Denied" when you try to use GoodRx Text or request coupons via text. This is probably because your cell phone provider (e.g. Verizon, T-mobile, ATT, etc) has blocked our 3rd party messaging provider.

Bottom Line. SingleCare and GoodRx make prescription drug prices more affordable for consumers. Both companies have identical aims, but SingleCare generally offers lower pricing and free delivery. The tradeoff is the extra features GoodRx offers in its paid plans and affordable telehealth appointments.

By using GoodRx in place of your insurance, you're paying for the cash price of a medication, rather than the insurance price. While a medication may be cheaper this way, the fact of the matter is you're still not using your insurance—which you already pay for.

Shortages can be due to manufacturing issues, higher demand than expected or a shortage of the active ingredient, among other causes. GoodRx finds prices from many different sources to provide Americans with the best savings. Occasionally, prices from these sources experience rate changes.