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User profile for user: podkriznik
podkriznik Author
User level: Level1 31 points
Ever since I updated my iPhone 13 Pro to iOS 17, I have had issues with iMessage.
Every morning I need to restart my iPhone before I can send an iMessage, if I don't do that the message is stuck and it won't send a text message automatically after some time if iMessage is unavailable. If i send my message as a text message manually, the person receives 2 identical messages (one iMessage and one text message). I have no problem receiving iMessages even before restarting my iPhone.
Is this a known issue? I'm currently on iOS 17.0.1, but I've had this problem since iOS 17.0.
iPhone 13 Pro, iOS 17
Posted on Sep 29, 2023 12:24 AM
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User profile for user: Robert Pearson
Robert Pearson
User level: Level1 15 points
Posted on Dec 3, 2023 3:18 AM
after updating 17.1.2 on my iPhone 13pro, I can no longer receive images in text, only words. What is wrong, I did all the restarts, turned iMessage on and off, turned Airport on and off, and restarted but I had the same problem, I can no longer receive images or photos in a text.
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User profile for user: Robert Pearson
Robert Pearson
User level: Level1 15 points
Dec 3, 2023 3:18 AM in response to podkriznik
after updating 17.1.2 on my iPhone 13pro, I can no longer receive images in text, only words. What is wrong, I did all the restarts, turned iMessage on and off, turned Airport on and off, and restarted but I had the same problem, I can no longer receive images or photos in a text.
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User profile for user: MrsFerguson
MrsFerguson
User level: Level1 18 points
Feb 27, 2024 3:20 PM in response to Lissy_12
My phone registers that my iMessage is on. My MMS messages are on. My Face Time is on. I have set and reset these several times. I have started and shut off and restarted the phone many times. But iMessages do not work. They do not send in a blue bubble, and other apple phones cannot send an iMessage to me in a blue bubble.
My network supports it and I'm on wifi almost 100% of the time.
why does iMessage not work after the last few sets up updates?
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User profile for user: rufus290
rufus290
User level: Level1 9 points
Nov 22, 2023 3:58 PM in response to Lissy_12
I updated to 17 yesterday on an iPhone 11. A group iMessage chat with 3 of us in it was working well yesterday…today it’s a green arrow the second I try to type anything. If I try to send to the individual people separately it works great. I tried to set up a new iMessage group, same problem…
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User profile for user: sora200
sora200
User level: Level1 8 points
Jan 23, 2024 7:11 PM in response to podkriznik
I’m having the same issue on an iPhone 12 with the recent iOS 17.3 and the previous ones.
I started noticing that after a few text messages get sent, my phone just gets stuck on trying to send it or it fails to send. I’ve restarted my phone every time so far, I’ve checked my service and my wifi and they’re all fine.
I've yet to find a genuine fix for this either.
it’s really frustrating, especially when texting coworkers things that need to be done. I have to restart my phone sometimes more than once just to be able to send a message whether MMS or iMessage it’s super frustrating and genuinely confused on how this wasn’t fixed yet :”)
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User profile for user: maxmg64
maxmg64
User level: Level1 8 points
Oct 25, 2023 6:38 AM in response to Lissy_12
I have the same issue. Turning on and off iMessage with a restart in between fixes it but then the issue repeats the next morning.
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User profile for user: abidemi260
abidemi260
User level: Level1 8 points
Feb 15, 2024 7:03 AM in response to podkriznik
my number is not working for my iMessage
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User profile for user: cristiano25
cristiano25
User level: Level1 9 points
Feb 6, 2024 10:08 PM in response to Lissy_12
Hello I have the same issue as well. I have tried all of the trouble shooting methods and still no success. This makes me believe that this is a software issue and not a device issue at this point. Please tell your developers to fix this bug!!!
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User profile for user: NikoPog
NikoPog
User level: Level1 12 points
Nov 27, 2023 7:43 AM in response to podkriznik
Still same problem with latest updates, I am using iphone 11
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User profile for user: 319south
319south
User level: Level1 12 points
Nov 23, 2023 6:35 AM in response to podkriznik
I am getting a android. After the 17.1.1 I cannot send text messages or .Gifs anymore! Nothing will fix this.
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User profile for user: Lissy_12
Lissy_12
User level: Community Specialist
Oct 1, 2023 2:00 PM in response to podkriznik
Hi podkriznik,
Thank you for using the Apple Support Communities! We would recommend the steps below that can help:
If you can't send or receive messages on your iPhone or iPad
If you try to send a message and you seewith an alert that says Not Delivered, follow these steps:
1. Check your network connection.
2. Tap, then tap Try Again.
3. If you still can’t send the message, tap, then tap Send as Text Message. Messaging rates may apply. Contact your carrier for more information.
If you see a green message bubble instead of a blue one, then that message was sent using MMS/SMS instead of iMessage. There are several reasons for this:
•The person that you sent the message to doesn't have an Apple device.
•iMessage is turned off on your device or on your recipient’s device. To check if iMessage is turned on for your device, go to Settings > Messages > iMessage.
•iMessage is temporarily unavailable on your device or on your recipient’s device.
•You might need toupdate your settings for Messages after you set up a new device.
If you still need help
•Try to restart youriPhoneoriPad.
•Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need cellular network connection. If youturn onWi-Fi Calling, you can send SMS messages over Wi-Fi.
•Check with your carrier tosee if thetype of message you’re trying to send, like MMS or SMS, is supported.
•If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.
•Make sure that your device hasenoughspace to receive images and videos.
•Make sure that you entered the correct phone number or email address for the contact.
Hope this helps!
Have a great day.
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User profile for user: Djjmbd
Djjmbd
User level: Level1 8 points
Jan 19, 2024 3:26 PM in response to Dlswens
Were you able to find a solution? Having same issue with an SE
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User profile for user: Lawrence Finch
Lawrence Finch
User level: Level10 204,514 points
Jan 24, 2024 10:59 AM in response to SBGB257
Do you have Block Unknown Senders turned on?
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User profile for user: Lawrence Finch
Lawrence Finch
User level: Level10 204,514 points
Mar 4, 2024 10:55 AM in response to Anaidtwist
Anaidtwist wrote:
iMessage is definitely not working anymore after the update.
To be more specific, "iMessage is definitely not working anymore after the update" ON YOUR PHONE. It is working on my iPhone 14Pro, and apparently working on hundreds of millions of other iPhones, so you need to troubleshoot your local problem. If you can’t do it make a genius bar appointment to get some help from Apple.
The first troubleshooting steps (check after each one):
- If you have VPN installed, delete the VPN profile and app.
- Restart your phone.
- Does it not work on Wi-Fi, and does it also not work on cellular data, or does it work on one or the other?
- Go to Settings/Messages:
- Is iMessage turned on?
- Tap Send & receive - are the settings correct?
- Tap your Apple ID in Send & Receive and sign out, then restart your phone, go back to Settings/Messages and sign in again
- OpenSettings
- TapGeneral
- TapTransfer or Reset Phone
- TapReset
- TapReset Network Settings
This will erase all Wi-Fi passwords, but will not result in any other data loss.
Report back with success or failure, and the results of each step.
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User profile for user: IdrisSeabright
IdrisSeabright
User level: Level10 158,555 points
Jan 24, 2024 8:10 AM in response to IHAT8ios17
IHAT8ios17 wrote:
It's a pain...and sucks that I had to pay for extra iCloud storage...but backing up the entire phone to iCloud - then erasing and resetting the phone and restoring from the iCloud backup has seemed to fix all of the issues I was having after the 17 update. iMessage now works, my watch is communicating normally with the phone...and battery life of both devices is significantly better.
You could have backed up the phone to your computer without paying anything extra. Just so you know.
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User profile for user: Bella_Mia
Bella_Mia
User level: Level1 20 points
May 15, 2024 7:47 AM in response to podkriznik
I was not able to send messages via my wi-if iPad to non-apple users after I to get my iPad replaced. I finally found the solution!!! In Settings tap Messages then Text Message Forwarding. My iPad automatically appeared in the list, by turning it on I am now able to text everyone from my iPad.
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iMessage sending issues on iOS 17
