What Is a Charge Off & How To Deal With It (2024)

A charge-off is an unpaid debt that a bank or lender writes off as a loss, because it no longer expects to be able to collect the money. The creditor may sell the debt to a collections agency, and you will still owe the money. If there is a charge-off in your credit history, that can have a negative impact on your credit score. and affect your chances of being approved for other types of credit.

There are different ways to handle charge-offs based on your financial goals. If you want to know more about charge-offs and how to handle them, here’s a quick guide that can help.

How a charge-off works

A charge-off is a debt that a lender has deemed uncollectible and has written off as a loss. Generally speaking, a charge-off appears on your credit when you have been late on your debt for an extended period of time. For credit cards and other revolving credit accounts, the period of time is 180 days past the due date. Installment loans are charged off within four months, or 120 days past the due date.

A charge-off can have a negative impact on your credit score and could stay on your credit report for up to seven years.

What happens with charged-off debt?

Keep in mind that a charge-off doesn’t mean that you are still not responsible for a debt. In fact, you’re still responsible for paying off charged-off accounts unless you have settled them with the creditor, or discharged them through bankruptcy.

Each state has a statute of limitation that dictates how long a creditor can sue you for a debt. The statute of limitation ranges from three to 15 years, depending on your state and the type of debt. Again, you will still owe this debt, but you should not be able to get sued in court. If someone does sue you, you’ll want to show up and use the statute of limitations as a defense.

Debt Collectors

Even if the original creditor decides not to sue you for a debt, they can attempt to collect it or sell it to a third party, like a debt collection agency. Debt collectors will typically pay pennies on the dollar for these charged-off accounts. If they can get you to pay, they’ll make a profit.

In some cases, these debt collectors can engage in aggressive practices like sending you letters, making incessant phone calls or even attempting to get a judgment in order to garnish your wages.

If you are feeling threatened or harassed by a debt collector, check to make sure that they are following the laws laid out in the Fair Debt Collection Practices Act (FDCPA). For example, debt collectors cannot call you before 8am or after 9pm. However, you should still pay off the debt as soon as you can.

How does a charge-off affect your credit report?

It’s important to know what could happen to your credit if you don’t pay the money you owe on a charged-off account. If you don’t pay the original creditor before the debt is charged-off, your debt can be sold to a debt collector, which means it could appear twice on your credit report.

A charge-off can lower your credit score by 50 to 150 points and can also look very bad on your credit report. It signals to potential lenders that you could skip out on your debt obligations for extended periods of time. It also shows that you may never pay debt off if the charge-off remains unpaid.

Even if you pay the charged-off debt, it won’t be removed from your credit report. Instead, it will be marked as a paid-off charge. Paying it off may improve your credit score. You can only get a charge-off removed from your credit report if it was put there in error. However, it will automatically fall off your report seven years after the first date the account is reported as delinquent.

What to do if you have a charge-off

If you discover a charged-off account on your credit report, here are the steps to handle it:

Validate the debt

Contact the original creditor and ask them to verify the debt. If the account has been handed over to a debt collection agency, ask them to show proof of the original debt. Ensure all of the information is accurate such as the amount owed, account number, dates and personal information tied to the account.

Dispute any inaccurate information

Inform the original creditor or debt collector of any information that isn’t correct. Federal law allows you to initiate a dispute with the credit bureaus’ reporting information you believe to be inaccurate.

Be ready to hand over supporting documentation that backs your claim regarding the erroneous information. This might include original invoices, account statements or contracts.

Pay off or settle the debt

If the charge-off account shows a balance, you should try to pay it off or see if the creditor will settle the account for a lower amount than what you owe. In some cases, you may be able to negotiate pay for delete. Pay for delete means that the creditor will remove the debt from your credit report once you pay it off.

If you get the creditor to agree to pay for delete, make sure you get the details in writing so that the company abides by the arrangement and actually removes the item. Understand that creditors are under no obligation to grant these types of requests and, in fact, are not doing it as much because it’s technically unlawful to remove accurate information from your credit report.

If you can afford to, paying off debt is better for your credit. Fully paying the delinquent account looks better on your credit report than settling it for a lesser amount than what is owed. If you can’t pay the full amount, settling the account for less is better than letting it remain unpaid.

Tips to avoid charge-offs

The best way to avoid charge-offs is to pay your debts on time and as agreed. Creating a budget and putting your bills on autopay can be a great way to keep your bills current. If you can’t afford to pay your debts right away, contact your bank or creditor and ask if you can come up with a payment plan or ask for a lower interest rate. Your bank might be willing to work with you if you’re operating in good faith and trying to pay what you owe.

You can check your credit report for free at www.freeannualcreditreport.com. You can request your credit report from all three credit bureaus once a year through this website.

Finally, consider a credit monitoring service that alerts you of new activity and changes on your credit report. Many major credit cards offer this service at no additional charge. Each of the three credit bureaus, Equifax, Experian and TransUnion, also offer credit monitoring products with add-ons that protect your identity and scrub your personal information from public “people search” sites.

Address the problem right away

If you ever discover a charge-off on your credit report, you should take steps to address it right away. This may include verifying or disputing the account. Paying it won’t remove it from your credit report, but may still improve your credit score. After seven years, the charge-off will no longer show up on your account.

Frequently asked questions (FAQs)

How do I remove charge-offs from my credit?

If the information is not accurate, you may dispute it with all three credit bureaus to have it removed. If the charge-off information is correct, you should pay it so that it’s updated as a paid account. It will still show up as a charge-off, but a paid charge-off. Another option is to negotiate a pay-for-delete arrangement or pay it and wait the rest of the seven years until it no longer shows up on your credit report.

Is a charge-off worse than a collection?

A charge-off can impact your credit more than a collection because you can have negative information on your report from both the original creditor and the debt collector that buys the debt, which can lead to you having both a charge-off and a collection on your credit report.

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What Is a Charge Off & How To Deal With It (2024)

FAQs

What Is a Charge Off & How To Deal With It? ›

A charge-off means a lender or creditor has written the account off as a loss, and the account is closed to future charges. It may be sold to a debt buyer or transferred to a collection agency. You are still legally obligated to pay the debt.

Should I pay off a charged off account? ›

Even though your card issuer "writes off" the account, you're still responsible for paying the debt. Whether you repay the amount or not, the missed payments and the charge-off will appear on your credit reports for seven years and likely cause severe credit score damage.

How should I handle a charge-off? ›

If you ever discover a charge-off on your credit report, you should take steps to address it right away. This may include verifying or disputing the account. Paying it won't remove it from your credit report, but may still improve your credit score.

How serious is a charge-off? ›

A creditor or lender may use a charge-off when the borrower has become substantially delinquent after a period of time. Having a charge-off can mean serious repercussions on your credit history and future borrowing ability.

Can you negotiate payment for a charge-off? ›

Settling a charge-off debt means negotiating with the creditor to pay less than the full amount you owe. This is usually done as a lump-sum payment, although you can sometimes negotiate a reduced repayment plan. Once the agreed-upon amount is paid, the remainder of the debt is forgiven.

How do I remove a charge-off without paying? ›

If there is an incorrect charge-off on your credit report, you'll need to contact the credit bureau directly—and you'll need to do so in writing. You can send them a “dispute” letter that outlines who you are, what information you would like to have removed, and why the information in question is incorrect.

Do charge-offs go away after 7 years? ›

After seven years, a charge-off will disappear from your credit report automatically. If waiting seven years is not an option for you, try to speak to the company that placed the charge-off on your account and negotiate a repayment plan.

What is the 609 loophole? ›

Specifically, section 609 of the FCRA gives you the authority to request detailed information about items on your credit report. If the credit reporting agencies can't substantiate a claim on your credit report, they must remove it or correct it.

Can a charge-off be forgiven? ›

Having an account charged off does not relieve you of the obligation to repay the debt associated with it. You may be able to remove the charge-off by disputing it or negotiating a settlement with your creditor or a debt collector. Your credit score can also steadily be rebuilt by paying other bills on time.

What is the best letter to remove a charge-off? ›

Dear [insert collector's name] [or Collection Manager], I am writing in reference to a debt claimed under the account number listed above. I wish to settle this debt in full without prejudice, in return for removal of its “charge-off” status with any credit reporting agencies that you have reported to.

Can you recover from a charge-off? ›

Creditors are usually more willing to remove a charge-off when you can pay more rather than less of the debt. This is known as “pay for deletion.” Again, you should ensure you speak with someone with your creditor's company who can delete the entry. Before you pay anything, you should receive the agreement in writing.

Is a charge-off worse than a repossession? ›

Is a charge-off better than a repossession? While you might get to keep your vehicle if your auto loan is charged off, both charge-offs and repossessions negatively affect your credit history and could impact your ability to qualify for a loan in the future.

Should I pay a charge-off in full or settle? ›

"It's best to pay off the debt or settle it with the creditor for a lesser amount and then work to rehabilitate your credit with on-time payments on other accounts." If you can't pay the balance in full, try to start negotiations with the creditor.

What percentage should I offer to settle debt? ›

What Percentage Should You Offer to Settle Debt? Consider starting debt settlement negotiations by offering to pay a lump sum of 25% or 30% of your outstanding balance in exchange for debt forgiveness. However, expect the creditor to counter with a request for a greater amount.

How much will a debt collector settle for? ›

The American Fair Credit Counsel reports the average settlement amount is 48% of the balance. Again, start low, knowing the debt collector will start high. With the evidence of your budget at your elbow, be prepared to describe the reasons you're unable to be squeezed for anything close the full amount.

How to settle a charged-off account? ›

Your first option is to request the charge-off be removed from your credit report in exchange for agreeing to pay the debt. You can either pay in full or set up a repayment plan, but first make sure you get an agreement in writing that the creditor will have it deleted from your credit report.

Can a charge-off be removed if paid in full? ›

If you do have the funds to pay off the entire debt, that may be your best bet at getting it removed. Creditors are usually more willing to remove a charge-off when you can pay more rather than less of the debt.

Does paying off closed accounts increase credit score? ›

While closing an account may seem like a good idea, it could negatively affect your credit score. You can limit the damage of a closed account by paying off the balance. This can help even if you have to do so over time.

Should I pay off a 5 year old collection? ›

Paying off collections could increase scores from the latest credit scoring models, but if your lender uses an older version, your score might not change. Regardless of whether it will raise your score quickly, paying off collection accounts is usually a good idea.

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