FAQs
Check was not written to you, as your name appears on your Ingo® Money account. Check was not endorsed. Amount of the check is less than $5 or more than $5,000. Amount of the check will cause you to exceed the daily, weekly, or monthly funding limits for your card.
Why won't Ingo approve my check? ›
There are times, though, when Ingo Money is unable to approve a check due to inconsistencies in check images, limit-related issues, insufficient check verification data, or information about the check writer's account.
Why would a check not be approved? ›
Some reasons why a bank won't cash a check include not having a proper ID, not having an account with that bank, the check is filled out incorrectly, or the check being too old. Ensure you comply with all the required criteria before attempting to deposit a check.
Why can't Ingo verify me? ›
You will not be able to register if Ingo Money cannot verify your identity—for instance, if your name and address don't match or your name and Social Security Number don't match. Please be sure to check, and double check, all of your information and confirm that your name matches the one on your Social Security card.
How long does it take for Ingo money to approve a check? ›
Approval review usually takes 3-5 minutes but may take up to one hour. All checks are subject to approval for funding in Ingo Money's sole discretion. Fees apply for approved Money in Minutes transactions funded to your card or account. Unapproved checks will not be loaded to your card or account.
Why was my mobile deposit rejected? ›
Reasons that deposit items may be declined include ineligible or non-negotiable checks, missing signature or missing endorsem*nt, a stale or post-dated check, poor image quality, daily or monthly deposit dollar amount exceeded, or an unacceptable item.
How to endorse a check for INGO? ›
All checks must have the writer's name and address pre-printed on the check, be dated on or before the date of submission, be made out to you as your name appears in our system, have matching numbers in the two amount lines, be signed by the check writer, be endorsed by you, and the endorsem*nt must match the name on ...
Why are some checks not eligible for mobile deposit? ›
Checks that don't contain a nine-digit U.S. routing number. Checks that contain evidence of alteration, or that you know or suspect, or should know or suspect, are fraudulent or otherwise not authorized by the owner of the account on which the check is drawn. Checks made payable to a business.
What happens if a check gets rejected? ›
When you write a check and there's not enough funds in your account when it's presented, this is considered non-sufficient funds (NSF). When a check is returned due to NSF, it's returned to the payee that deposited the check, at their bank. This allows them to redeposit the check at a later time, if available.
Why would a bank reject a payroll check? ›
The check payment may have been rejected for a variety of reasons including: incorrect bank routing and account information on check payment, insufficient funds to cover check payment amount, or using accounts that are not authorized for check payments.
Here are 10 check cashing apps you can consider that don't use Ingo:
- Chime App.
- Chase App.
- NetSpend.
- The Check Cashing Store App.
- Brink's Money Prepaid App.
- Deposit2Go.
- GADA Secure Pay.
- Activehours App.
Why would a check not be able to be verified? ›
Checks should have the bank address printed right on it. You can compare this to the official bank address and make sure they match up. Also, a PO box as the bank address can be a red flag that the check is not authentic.
Does Ingo allow 3rd party checks? ›
All checks must be made out to you, endorsed by you and drawn on a bank account in the United States or a U.S. territory.
Why would Ingo decline my check? ›
Check was not written to you, as your name appears on your Ingo® Money account. Check was not endorsed. Amount of the check is less than $5 or more than $5,000. Amount of the check will cause you to exceed the daily, weekly, or monthly funding limits for your card.
What type of checks does INGO accept? ›
You can submit most check types for funding approval to Ingo Money in the GO2bank app, from $5 up to $5,000. Fees may apply. This includes: Payroll and government checks with a pre-printed signature.
Why did Cash App reject my check? ›
This rejection can occur for various reasons, such as insufficient funds in the depositor's account, discrepancies in the provided account details, a hold or freeze on the account, or suspicious activity triggering security measures.
What type of checks does Ingo accept? ›
You can submit most check types for funding approval to Ingo Money in the GO2bank app, from $5 up to $5,000. Fees may apply. This includes: Payroll and government checks with a pre-printed signature.
What checks are not eligible for mobile deposit? ›
The following are not eligible for Mobile Deposit: international checks, U.S. savings bonds, U.S. postal money orders, remotely created checks (whether in paper form or electronically created), convenience checks (checks drawn against a line of credit), non-American Express traveler's checks, cash, checks that are ...
What app can I cash a check that doesn't use Ingo? ›
Top Check Cashing Apps That Don't Use Ingo
Apps | Mobile Check Deposit | 24/7 Customer Support |
---|
Chime App | ✔️ | ✔️ |
Chase App | ✔️ | ✔️ |
NetSpend | ✔️ | ✔️ |
The Check Cashing Store App | ✔️ | ✔️ |
8 more rowsFeb 18, 2024
What app can I use to cash a check instantly? ›
The top instant check cashing apps without verification include Ingo Money, Brink's Money, PayPal, Venmo, Cash App, Chime, and Flare Account. These apps allow you to quickly cash checks by taking photos with your phone for deposit into bank accounts or prepaid cards.