Can Insurance Companies Use Social Media In A Lawsuit? (2024)

Can Insurance Companies Use Social Media In A Lawsuit? (1)

There are over 330 million people in the United States. Just last year, over 70% of the U.S. population had a social media account. With a tap of the send button, your friends, family, and even strangers can receive instant updates of the largest or smallest events in your life.

Think twice before you tweet, snap, and post

When you’re in the middle of a personal injury case, just remember the Miranda Warning, “You have the right to remain silent. Anything you say, can and will be used against you in a court of law.”

If you decide to ignore the warning and you’re still wondering if insurance companies can use social media against you, wonder no more. It’s true that your use of social media platforms like Facebook, Twitter, and Reddit can damage a personal injury lawsuit.

Example of social media use after a personal injury accident

Imagine walking in a grocery store when you suddenly slip on a puddle of water and fall on the ground.

After being evaluated by a medical professional, it’s been determined that you have a broken hip and you need to have surgery and other ongoing medical treatment.

You decide to take legal action against the store and its insurance company.

Weeks later, your friend invites you to a party. At the gathering, you snap some photos of the event and even record a video of yourself having fun and dancing with your friends. Like normal, you post your photos and videos on Facebook with the caption, “Look guys, my hip doesn’t hurt anymore.”

You had good intentions in sharing your news with friends and family, but the insurance company got a hold of your Facebook profile and will use your social media post to argue that you do not have injuries.

Why insurance companies search social media during an injury case

An insurance adjuster’s goal is to seek out any information that can be used to tell a story and see the big picture of your injuries, and possibly find evidence to place you in a negative light.

As a matter of fact, checking social media is something that every attorney and investigator does. Any legal professional will perform due diligence to have a better understanding of the client.

Information that social media provides for insurance companies

Depending on how much you use social media, your favorite platforms can tell your personal story. Social media profiles can provide an insurance claims professional with the following information:

  • Where you live
  • Your birthday
  • Your posts and comments
  • Your photos
  • Your videos like Facebook Live
  • Your marital status
  • Your friends list
  • Your place of employment

While a social media account contains all of this information, insurance companies prefer to access only your photos, videos, and messages.

An insurer will use this information to deny your personal injury claim and find ways to reduce their liability for your damages in a personal injury lawsuit.

Don’t let the insurance company pay you less than what you may deserve for your case. Consult a personal injury attorney in Texas for help with recovering the maximum amount of compensation for your injuries.

Is it illegal to use my social media against me in a personal injury case?

Not at all. Insurance companies are well within their rights to scour your social media profile.

Keep in mind, insurers aren’t looking for photos of your friends, families, or pets. They want potentially incriminating information so they can come up with a strategy to argue that the accident and your resulting injuries were your fault.

What types of social media posts can hurt my personal injury case?

If you are involved in a personal injury lawsuit, do not post the following on your social media accounts:

  • Statements admitting fault
  • Statements where you feel guilty and blame the accidents on yourself
  • Rants showing your frustrations
  • Photos or videos relating to the accident or your resulting injuries

Also, do not delete anything you have already posted to social media, as doing so has the potential to negatively affect the outcome of your injury case too.

So, what can I do about social media and my personal injury case?

It’s understandable that you may not be able to quit social media cold turkey. It may be an important method of communication between you and your family.

What you can do is reduce your time on social media and switch your settings to private. Even the online games that you play on your apps may be sharing your personal information with social media. Be sure to adjust the settings on your gaming apps and any other third-party apps that you use frequently, so as to further protect your privacy.

The best case scenario is to stop using social media until the end of your personal injury case. This means no posting, tweeting, sharing, or even commenting.

Don’t let social media damage your case, speak with our injury lawyers instead

Walking through the legal process can be confusing when you don’t have a knowledgeable and experienced Corpus Christi personal injury attorney by your side. Don’t take your anger and frustrations about your personal injury to social media.

Instead, let the injury attorneys at The Burkett Law Firm take action for you and pursue maximum compensation for your damages, as quickly as possible.

Schedule a free consultation online or give us a call at 361-882-8822 to get started on your next steps, because it’s not just a case, it’s your life.

Can Insurance Companies Use Social Media In A Lawsuit? (2024)

FAQs

Can Insurance Companies Use Social Media In A Lawsuit? ›

Is it illegal to use my social media against me in a personal injury case? Not at all. Insurance companies are well within their rights to scour your social media profile. Keep in mind, insurers aren't looking for photos of your friends, families, or pets.

Can social media affect my personal injury claim? ›

If you've been involved in a personal injury claim, you may wonder if social media can be used as evidence against you. The answer is YES.

How is social media used in insurance? ›

Social media is a powerful tool for insurance companies to connect with their customers, prospects, and communities. It can help them build awareness, trust, credibility, and loyalty, as well as generate leads and sales.

Can insurance companies look at your Facebook? ›

This makes sense for cases where insurance fraud may be possible, but ultimately this is just a way for the insurance company to nitpick someone's life so they can pay less towards a settlement. While hiring a private investigator is standard practice, insurance companies will check Facebook as well.

Does posting on social media invalidate home insurance? ›

Ultimately any photos or posts that let people know your home is unoccupied could be creating a potential opportunity for thieves, especially if your profile isn't set to private. And if the worst does happen, you could invalidate your home insurance and have your claim refused.

Does insurance check social media? ›

In fact, a study by the Insurance Information Institute shows that 78% of insurance adjusters routinely scour social media platforms for any information that could be used in establishing a reasonable doubt on your claim.

What are the limitations on personal injury claims? ›

Time limits

You should get legal advice urgently if you want to claim compensation. The most common claim in a personal injury case is negligence and the time limit for this is 3 years. This means that court proceedings must be issued within 3 years of you first being aware that you have suffered an injury.

Can insurance agents use social media? ›

Building trust in the insurance industry: Trust has always been a concern in the insurance industry. Thanks to social media, insurance agents can now build trust among their clients by posting relevant content such as testimonials and behind-the-scenes insights.

What is the social media liability policy? ›

Social media liability insurance coverage. Small businesses that use social media are vulnerable to accusations of libel, slander, and copyright infringement. A general liability policy can protect you from these advertising injury claims and more.

Do underwriters look at social media? ›

Social media data provides insurers with an opportunity to gain insights into a customer's risk exposure in real time. But it comes with many challenges. With more pressure than ever to offer competitive pricing, insurers are seeking innovative ways to leverage additional data sources in underwriting.

Can insurance companies see your history? ›

If you are shopping for an automobile or homeowner's insurance, or if your current policy is up for renewal, your insurance company may be looking at your credit history. Here are some tips to help you understand how your credit information may be used and how it may influence your insurance premiums.

Why do insurance companies need so much information? ›

Quick Answer: To set your insurance premium according to the likelihood that an insurance company will pay a loss for you in the near future.

How insurance companies can use social media? ›

Social media platforms like Facebook and Instagram are ideal for this narrative approach. Here, insurance companies can share a mix of customer testimonials, employee stories, and even day-to-day office anecdotes, all of which add a personal touch to their brand.

Can insurers evaluate your social media use if they can prove why it's needed in New York? ›

New York's top financial regulator is going to allow life insurers to use data from social media and other nontraditional sources when setting premium rates, though the insurers will have to prove the information doesn't unfairly discriminate against certain customers.

Is it normal for insurance companies to take pictures of your house? ›

Yes, insurance companies regularly take pictures or even videos of your home and the surrounding property when inspecting a house. This helps them determine what issues (if any) may impact your coverage and lets them compare before and after photos if you have to file a claim in the future.

Can personal injury be defamation? ›

Defamation is a civil wrong, like other personal injuries, consisting of statements that injure someone else's reputation. When the statements are written, they are considered “libel,” while spoken defamation is “slander.” A person who is defamed can sue the person who said or wrote the defamatory statements.

Can social media cause physical harm? ›

It's not hard to see why since social media use can lead to sedentary living and poor nutrition choices. Inactive lifestyles and a lack of calcium and vitamin D intake can cause juvenile osteoporosis. Also, excessive screen use, such as social media, is linked to reduced bone density.

Does personal injury compensation affect benefits? ›

However, the more compensation you receive, the more likely it is to affect your benefit payouts. The root of the matter is the amount of compensation – and that is calculated on a case-by-case basis. It will depend on how severe the injury was, how it's affected your life and what the compensation covers.

Can you talk about a lawsuit on social media? ›

Don't discuss the lawsuit: Keep your legal matters private. Don't talk about what you're planning to do or any deals you're working on. Don't ask for or give legal advice on social media. Talk to your lawyer privately about that stuff.

Top Articles
Latest Posts
Article information

Author: Kelle Weber

Last Updated:

Views: 5888

Rating: 4.2 / 5 (53 voted)

Reviews: 84% of readers found this page helpful

Author information

Name: Kelle Weber

Birthday: 2000-08-05

Address: 6796 Juan Square, Markfort, MN 58988

Phone: +8215934114615

Job: Hospitality Director

Hobby: tabletop games, Foreign language learning, Leather crafting, Horseback riding, Swimming, Knapping, Handball

Introduction: My name is Kelle Weber, I am a magnificent, enchanting, fair, joyous, light, determined, joyous person who loves writing and wants to share my knowledge and understanding with you.