How Car Insurance Companies Access Surveillance Footage (2024)

How Car Insurance Companies Access Surveillance Footage (1)

Technology moves fast, and it is hard to keep up. This evolutionary flood of modern technology comes with tremendous advancements in video surveillance. City streets are full of cameras watching traffic. In addition, some security cameras watch over people’s porches and the surrounding streets, not to mention the endless supply of video footage from cell phones.

Among the many entities looking to take advantage of this endless stream of visual information is insurance companies. In order to prove or disprove liability, they will scour car crash scenes to find video evidence to use in a vehicle crash case.

An Atlanta car accident lawyer at John Foy & Associates will leave no stone left unturned while we are gathering information during a car crash investigation. Experienced car accident attorneys in Atlanta know how to be thorough and access the information that could be the key to recovering the full compensation you deserve for the damages you suffered.

Using Video Footage Legally as Evidence

Insurance companies often use video surveillance to gather evidence for car crash claims. As a matter of fact, insurance companies can be quite aggressive in obtaining recorded surveillance if it helps them avoid paying large settlements.

Georgia law does lay out some rules when it comes to attaining video surveillance. Videos cannot be used in certain situations, including:

  • Obtaining the video surveillance illegally
  • Paying someone to record video for the purposes of using it against the claimant
  • Attempting to use unauthentic video footage
  • If the footage is too blurry to make out what is happening in the video

The Means Behind the Insurance Company’s Methods

How extensive an insurance company’s investigation is depends on how costly they think the potential settlement will be. In cases with large settlements at stake, insurance agents may respond by scouring accident scenes, searching the surrounding areas for any evidence to help their case, and decreasing the settlement amount. Cameras capturing video evidence can be a crucial piece of evidence.

If a video is used as evidence in a car accident case, the insurance company should provide disclosure in advance. That is why it is so important for anyone involved in a car crash to be honest and forthcoming when filing an accident claim. If people are transparent about the causes of the accident and the extent of the injuries suffered, the claimant should have nothing to worry about.

Types of Video Footage Used as Evidence

Often when a car accident occurs, and it comes time to collect evidence to decide liability, the stories told by accident victims and insurance companies do not match. When disparities arise between the claimant’s account of events and the insurance company’s assessment, the settlement usually represents these discrepancies.

In these cases, an accident victim can consult with a car accident attorney and allow them to act on their behalf. To prove their client’s claim, the attorney will conduct their own investigation, analyzing data from various evidentiary sources, including:

  • Eyewitness interviews
  • Damage assessment to the vehicle
  • Law enforcement reports
  • Video footage of the accident or its aftermath

There are several types of video footage that may be available to use as evidence. Some of the sources for this footage may include:

  • Dashboard cameras
  • Residential security cameras
  • Business security cameras
  • Traffic cameras

Getting Access to Video Footage of an Accident

Even when an accident was not caught in the frame of the camera, video footage can still provide crucial details about how those involved in the crash were driving before or after the crash, like:

  • The vehicles’ speeds before the crash
  • Whether the brakes applied by the drivers involved in the crash
  • How did the drivers respond after the crash

Accident victims and attorneys have just as much access to the available video footage and police reports as the insurance company does. In the course of a thorough investigation, all avenues should be evaluated for possible evidence to prove liability. To retrieve video surveillance from a personal or a business’s security camera, reevaluating the scene in person may be in order.

In 2020, the Georgia Department of Public Safety made it relatively easy by launching a web-based platform to search, review, request, and retrieve open records like traffic camera footage. Time is of the essence in these cases because businesses or home security systems do not usually retain video footage for more than a month. Sometimes footage is recorded over or dumped for more digital storage space.

For a free legal consultation, call

404-400-4000

Do Not Hesitate to Act After a Car Accident

The sooner you act after a crash, the better. If anyone has a possible recording of a crash, a lawyer can draft and deliver a preservation letter to make sure the relevant footage is retained and not tampered with. A request can also be made for the other driver to preserve and allow access to their vehicle’s electronic control module (ECM). This device’s data records whether the brakes were applied and the vehicle’s speed immediately prior to the accident.

In cases when the other driver does not stop or remain at the scene, an attorney can request 911 call logs and try to track down any possible witnesses that may have reported the accident. They can reach out to these witnesses to ask what they saw, if they took any pictures, or if they recorded any videos on their cell phones.

Contact a Car Accident Attorney in Atlanta Today

When an insurance company gets aggressive, you need a car accident lawyer in Atlanta with experience handling these types of insurance companies. Trusted representation will advise you never to consent to give a statement or other evidence without their guidance. Do not give an insurance company any evidence they can use against you.

Statements and evidence can be manipulated and used out of context. Insurance companies have plenty of tricks they can use to win cases. An experienced Atlanta car accident attorney will draw the line on these types of maneuvers and work to protect your legal rights.

At John Foy & Associates, we have the wherewithal to stand tall against the insurance companies and use our more than 20 years of experience to get you the compensation you deserve. If you have been a car crash victim because of someone’s negligence, contact us today for a free consultation.

Call or text

404-400-4000 or complete a Free Case Evaluation form

How Car Insurance Companies Access Surveillance Footage (2024)

FAQs

Do insurance companies look at camera footage? ›

Insurance companies may conduct their own investigation in response to a particularly costly claim. This can include going to the scene of the accident and looking at surveillance footage or any other available evidence. Insurance companies may look at security camera or dashboard camera footage of the car accident.

How to get surveillance video into evidence? ›

A subpoena is a legal order that compels the custodian to provide the video footage. A court order is a more formal legal order that is issued by a judge. To obtain a subpoena or court order, you must file a motion with the court and show that the video footage is relevant and necessary to the case.

How do insurance companies do surveillance? ›

The insurance adjuster and the attorney for the insurance company could also search your Facebook, Twitter, and other social media accounts. Interviews. The private investigator could try to interview your family, friends, neighbors, or co-workers in addition to these other surveillance tactics.

Do companies check security footage? ›

Proactive reasons stores check cameras

Proactive monitoring of security cameras is a strategic approach adopted by stores to prevent incidents before they occur. This method involves regular reviews of footage to identify and mitigate potential risks, enhancing overall security and operational efficiency.

How far back do companies keep camera footage? ›

For businesses, security cameras should typically retain footage for one to three months. However, the ideal timeframe can vary based on specific business needs and the storage capacities of the system.

Can companies watch you through your camera? ›

Most video surveillance in the workplace is permissible as long as employers notify workers about it.

Is video evidence enough? ›

While California law does not allow confidential communications to be recorded on audio or video, revisions have been made to enable domestic violence victims to use recordings of their alleged abusers without consent. This means that video evidence may be admissible in court proceedings as evidence.

What kind of evidence is a surveillance video? ›

Demonstrative evidence such as a surveillance film is, like all evidence, subject to interpretation and is weighed along with all other evidence in the case.

What makes video evidence admissible? ›

Courts will only admit video evidence if it is deemed relevant to proving or disproving a disputed fact. For example, in a personal injury case arising from a car accident, video footage from nearby surveillance cameras showing the sequence of events may be highly relevant and, therefore, admissible.

How do insurance companies track you? ›

Insurance trackers plug into your car using a port typically found below your steering wheel. This is the same connection that a mechanic uses to read your car's computer data and discover any problems with your vehicle. The insurance company's device also reads your computer's data.

Do insurance companies send people to watch you? ›

Some insurance companies conduct routine surveillance at the beginning of a claim. You could be surveilled shortly after they receive the initial information about your claim and the nature of your disability. They may also perform surveillance after they receive any new information about you.

Do insurance companies tap your phone? ›

Insurance companies cannot tap your phone, but they can request to see your phone records. They may ask you directly or they may go through court channels.

How often is security footage checked? ›

The larger a business is and the more foot traffic it has, the more likely it is that video footage is only looked in on sporadically. It might only be reviewed when there is some other event that prompts it, such as a store experiencing a theft.

Can you ask to see surveillance footage? ›

File a Formal Request for the Footage

While the camera owner may not want to cooperate, you are not out of options if they say no. In these cases, you may be able to file a formal request for the footage instead.

How long does security footage last? ›

Generally, security camera footage lasts from three months to one year based on cases. The old footage is deleted automatically to create space for new recordings. Note that each security camera is different and storage space too. A few businesses and financial institutions have a large amount of storage capacity.

Can insurance companies subpoena video footage? ›

No, you do not have to give the company the video, not until a lawsuit is filed and the attorney representing the insurance company's insured has the power of subpoena. If that happens, then, yes, you will have to turn over the video.

Can you ask to see camera footage? ›

The first thing to know is that private individuals and businesses aren't required to give you their video footage just because you ask for it. It's their property, even if the footage shows things that happened on public streets and sidewalks.

Can someone see my security camera footage? ›

The short answer is, it depends. If law enforcement ever wants access to your home security footage, it's important to know your rights. If video footage from your security camera shows evidence that could help police convict a criminal, they will obviously want access to that video.

Do cameras lower insurance? ›

Some insurance companies may extend a discount for security cameras and other security systems and connected, smart home devices, whether linked to a dedicated monitoring station or self-monitored by the homeowner. Check with your homeowners insurance company to see what discounts they may offer.

Top Articles
Latest Posts
Article information

Author: Virgilio Hermann JD

Last Updated:

Views: 6210

Rating: 4 / 5 (61 voted)

Reviews: 84% of readers found this page helpful

Author information

Name: Virgilio Hermann JD

Birthday: 1997-12-21

Address: 6946 Schoen Cove, Sipesshire, MO 55944

Phone: +3763365785260

Job: Accounting Engineer

Hobby: Web surfing, Rafting, Dowsing, Stand-up comedy, Ghost hunting, Swimming, Amateur radio

Introduction: My name is Virgilio Hermann JD, I am a fine, gifted, beautiful, encouraging, kind, talented, zealous person who loves writing and wants to share my knowledge and understanding with you.