Experiencing major software errors? Looking to sell your device? Here’s how to perform a factory reset on your iPhone.
How do I reset my iPhone?
Before you reset your iPhone.
Resetting your iPhone will completely remove your settings and your personal info, like contacts, photos, etc. So, before you do a factory reset, try restarting your iPhone. This may help address minor software issues.
If you decide to do a factory reset, you should back up your iPhone first.
Since performing a factory reset removes all settings and personal information, you must set up your iPhone again, like you did when it came out of the box.
Before trading in your device or passing it on to someone else, be sure to back up your data and perform a factory reset. Taking these steps ensures your personal information is protected. Remember to cancel any applicable warranty plans specific to your trade-in device.
With the device off, press and hold the Volume Up and Power keys. When the device turns on and logo displays, release both keys. Use the Volume keys to highlight wipe data/factory reset. Continue using the Volume and Power keys to confirm your choice and agree to data deletion.
Once the Android logo appears on the display, press and hold the power button, then press and release the volume up button. Select Wipe data/factory reset by pressing the volume down button. Press the power button. Select Factory data reset by pressing the volume down button.
Locate your iPhone in the Finder, or in iTunes or the Apple Devices app if you connect to a PC. (Learn how to find your connected iPhone.) Choose Restore when you see the option to Restore or Update. Your computer downloads software for your iPhone and begins the restore process.
Factory reset or hard reset deletes complete data and settings from your iPhone. All your photos, videos, contacts, call logs, passwords, messages, browsing history, calendar, chat history, notes, installed apps, etc., get deleted from the iOS device. It cleans your iPhone as new with no personal information at all.
The final step is to perform a master reset of your device to remove your personal information and remove the SIM card and/or any additional memory cards. T-Mobile also recommends that you document, your IMEI and your RMA # and keep for your records.
A: Yes, T-Mobile can unlock your iPhone if you forget your password. T-Mobile has a few different ways you can unlock your device, depending on your situation. One way is to use their online tech support service, which can help you reset your password or get a new one.
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