Overview
What is Stripe Payments?
Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an…
Read moreRecent Reviews
TrustRadius Insights
Stripe has established itself as a versatile and reliable payment processing platform, catering to the needs of various industries. Users …
BEWARE OF STRIPE!
1
out of 10
December 08, 2022
From my experience, BEWARE OF STRIPE! THEY ARE EXTREMELY SHADY (in my opinion) AND JUST TOOK MONEY OUT OF OUR BANK ACCOUNT. They almost …
Not what they promise, poor successful transaction rate.
5
out of 10
December 02, 2022
Disappointed. Its been now 1 year that Stripe does not seem to be having interest to resolve my problem. On my very own website, my own …
Stripe Review
1
out of 10
September 30, 2022
Used Stripe to process merchant payments
Take credit card payments online instantly
9
out of 10
August 29, 2022
Incentivized
We use Stripe as our preferred credit card payment processing gateway for both national and international transactions. It very simple to …
Held 50,000 EUR and asked me to take a loan to pay my contractors.
1
out of 10
June 02, 2022
I use Stripe to process tickets for payments for the event I organise.
Great payment processing solution for small businesses!
10
out of 10
May 27, 2022
Incentivized
We started using Stripe as our CC payment processor when we switched over to a new ERP system. Stripe is used for both manual and online …
Stipe is well worth a look.
9
out of 10
May 03, 2022
Incentivized
We use Stripe to process payments through their integration on our site. We also use it for invoicing when it comes to other forms of …
Stripe is in a league of its own in Payment Processing
10
out of 10
April 27, 2022
Incentivized
Stripe is used in a few different methods. It is the payment processor through our website forms integrated with Gravity Forms. We use …
Great Payment Processor for Small Business
7
out of 10
April 04, 2022
Incentivized
I use Stripe as my payment method for my online coaching program and courses. I've also used it as one-time payment method during a …
Easiest to Use Payment Processor
10
out of 10
March 25, 2022
Incentivized
I use Stripe as my main payment processor for my business and on my website. It's very easy to use, easy to read reports, and easy to …
Useful Product
8
out of 10
March 25, 2022
Incentivized
Stripe makes it easy to handle credit card sales. We use it to manage revenue and credit card processing from multiple product revenue …
Our go-to payment service provider
10
out of 10
March 24, 2022
Incentivized
Stripe is our payment gateway provider of choice when building websites and commerce solutions for our clients. The popularity of Stripe …
Easy integration and behind-the-scenes functionality
8
out of 10
March 23, 2022
Incentivized
Stripe is integrated as the payment method for Planning Center Online Giving, our non-profit giving solution. Our interaction with Stripe …
Stripe - Saves Time and Works With Our Other Software
9
out of 10
March 23, 2022
Incentivized
We use Stripe to accept money for our online courses, programs, workshops, events, and membership. Stripe is really helpful in our …
What Stripe can do for you and your customers' credit cards
7
out of 10
March 23, 2022
Incentivized
We use Stripe to process credit card payments from our customers. We've integrated Stripe with Salesforce to have customers provide their …
Awards
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Pricing
View all pricingSigma
$0.02
Cloud
per charge
Radar
$0.05
Cloud
per screened transaction
Issuing
$0.10
Cloud
per virtual card
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Stripe Payments?
Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma.
Additional features and modules include Stripe Issuing, which allows users to create, manage, and distribute virtual and physical cards. Control expenses, reduce operational burden, and create new lines of revenue. Stripe Invoicing is a global invoicing platform. Stripe Treasury is a banking-as-a-service API that lets users embed financial services in a marketplace or platform. With a single integration, enable customers to hold funds, pay bills, earn interest, and manage cash flow.
Stripe Payments Video
The opportunity ahead (and at Stripe)
Stripe Payments Competitors
- Alipay
- Finix
- kevin.
- Visa B2B Connect
Stripe Payments Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Alipay, Finix, and kevin. are common alternatives for Stripe Payments.
Reviewers rate Billing and Invoicing Support highest, with a score of 4.2.
The most common users of Stripe Payments are from Small Businesses (1-50 employees).
Comparisons
View all alternativesCompare with
Reviews and Ratings
(319)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content?
- Business Problems Solved
- Pros
- Cons
Stripe has established itself as a versatile and reliable payment processing platform, catering to the needs of various industries. Users have found Stripe to be an invaluable tool for their businesses, whether it's processing payments for events, e-commerce transactions, or professional services. With its seamless and user-friendly interface, Stripe ensures a smooth checkout experience without redirects or pop-ups on both desktop and mobile devices. It offers flexibility in handling one-time purchases, recurring billing, and subscription-based revenue, allowing startups and small businesses to effectively manage their financial operations. Moreover, Stripe's integration capabilities with popular platforms like Shopify, ClickFunnels, and WordPress make it a popular choice among businesses looking for an easy-to-use payment gateway. Users also appreciate Stripe's ability to handle various types of credit card payments while efficiently detecting fraudulent charges. Additionally, organizations in the non-profit sector rely on Stripe for streamlining donations and program fees. With its reliable performance, low fees, and integration with accounting systems like Salesforce, Stripe has become the preferred payment processor for businesses both nationally and internationally.
Transparent Pricing: Several users have praised Stripe's flat fee structure, finding it simple and transparent. They appreciate the ease of understanding and calculating transaction fees, which helps them effectively manage their costs.
Intuitive User Interface: Many reviewers have commended Stripe for its well-designed and intuitive user interface. They find it easy to navigate and use, allowing them to complete tasks quickly and efficiently.
Excellent Customer Support: Numerous users have expressed satisfaction with Stripe's customer support. They feel supported and valued as customers when seeking assistance, contributing to their overall positive experience with the software.
Outdated User Interface: Several users have expressed dissatisfaction with Stripe's user interface, stating that it is not modern and user-friendly. They feel that the interface could be more simplified and streamlined for easier navigation and task completion.
Slow Search Functionality: Many reviewers have mentioned that searching for information within Stripe is slow and frustrating, particularly when looking up customer details. This issue hampers their ability to efficiently retrieve the information they need.
Clunky Navigation: A significant number of users find the navigation of Stripe's features to be clunky and time-consuming. They mention that there are many different ways to track information and accomplish tasks, which adds complexity to their workflow.
Attribute Ratings
- 10Likelihood to Renew2 ratings
- 10Usability2 ratings
- 10Support Rating15 ratings
- 10Implementation Rating1 rating
Reviews
(1-25 of 80)
Companies can't remove reviews or game the system. Here's why
December 08, 2022
BEWARE OF STRIPE!
President
Digypet (Consumer Services, 1-10 employees)
Score
1 out of 10
Vetted Review
Verified User
Pros and Cons
Took money out of our bank account
hung up on us
acted very shady
customer service
acting professional
resolving issues
communication
December 02, 2022
Not what they promise, poor successful transaction rate.
Verified User
Partner in Sales
Apparel & Fashion Company, 11-50 employees
Score
5 out of 10
Vetted Review
Verified User
Pros and Cons
good exchange rate
prompt customer service though without a resolution
willingness to resolve the customers issue
lower payout time to sellers
bad rates even though my business is scaling up
September 30, 2022
Stripe Review
CEO (Chief Executive Officer)
David Chen CPA LLC (Accounting, 1-10 employees)
Score
1 out of 10
Vetted Review
Verified User
August 29, 2022
Take credit card payments online instantly
Mentor & Coach
Mastery To Success Pty Ltd (Professional Training & Coaching, 1-10 employees)
Score
9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Process credit card payments
Integrates with Xero accounting software
Low transaction fees
Quick transfer of funds to bank accounts with email notification
Could improve the UI
June 02, 2022
Held 50,000 EUR and asked me to take a loan to pay my contractors.
Verified User
Executive in Other
Events Services Company, 1-10 employees
Score
1 out of 10
Vetted Review
Verified User
Pros and Cons
Stressing me out so I can't sleep.
Freezing money for no reason.
Discriminating black business owners.
Being fair towards the customers
May 27, 2022
Great payment processing solution for small businesses!
Head of Web Development
Impact Merchandising (Apparel & Fashion, 11-50 employees)
Score
10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Stripe is easy to use (Enter CC information).
Stripe is easy to integrate with most websites.
Stripe works with businesses to offer the best rates.
Could offer some better processing rates.
Most compatible updates on website modules.
Check up on client success.
May 03, 2022
Stipe is well worth a look.
Score
9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Invoicing
Payment processing.
Reporting.
Ways to input data from payments made outside of stripe.
Cleaner reporting data.
More accurate churn data.
April 27, 2022
Stripe is in a league of its own in Payment Processing
Founder & President
Beverage Management (Food & Beverages, 51-200 employees)
Score
10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Subscriptions through Stripe are easy to begin, enter, and then set and forget. It helps guarantee you get your monthly payments without constantly setting reminders to process manually.
Invoicing directly from the website is surprisingly easy, comes with several options, and customers know Stripe and know it's safe.
The number of integrations that Stripe has is endless. I can always count on Stripe being an option, so their integrations and API settings are incredible.
It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
The ability to be able to offer discounted rates at a smaller threshold would be nice.
April 04, 2022
Great Payment Processor for Small Business
Verified User
Professional in Professional Services
Professional Training & Coaching Company, 1-10 employees
Score
7 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Easy account set up
Quick payment processing
Secure payment method
The error messages are unclear
Customer service
Reconciliation with accounting software
March 25, 2022
Easiest to Use Payment Processor
Owner
Website Design by Doug Walker (Internet, 1-10 employees)
Score
10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Payment processing
Reports
Website interface
None
March 25, 2022
Useful Product
Score
8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
It processes payments well.
It is easy to set up.
It has a flat fee.
Reporting is confusing.
Reconciling issues to Chargify could be better.
The user interface is lacking.
March 24, 2022
Our go-to payment service provider
Director
Art & Soul Communications Ltd (Internet, 1-10 employees)
Score
10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Integrates easily with off-the-shelf systems like WordPress
Provides a reliable and robust API
Is thoroughly and clearly documented
I can’t think of anything just now
March 23, 2022
Easy integration and behind-the-scenes functionality
Pastor for Creative Arts
Grace Community Church (Religious Institutions, 1-10 employees)
Score
8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Payment Processing
Security
Flexibility
Customization
API access
Customer service accessibility options
March 23, 2022
Stripe - Saves Time and Works With Our Other Software
Verified User
Strategist in Corporate
Marketing & Advertising Company, 1-10 employees
Score
9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Process payments
Deposits money in a short amount of time (normally 2-3 business days)
Sends notifications when a payment has been made
The dashboard could be more intuitive
Creating reports can be clunky
Sorting transactions or having a search feature for transactions
March 23, 2022
What Stripe can do for you and your customers' credit cards
Verified User
Employee in Finance and Accounting
Financial Services Company, 501-1000 employees
Score
7 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
The user interface is very straightforward and easy to navigate
Credit card refunds are fairly painless to process
The customer support team is typically responsive and helpful
Upgrading some functionalities from manual to automatic can be time consuming
Can be difficult to recover forgotten passwords
Implementing Stripe with our new ERP has taken longer than anticipated
March 23, 2022
Stripe - A good payment handling tool with many features
Verified User
Employee in Research & Development
Program Development Company, 1-10 employees
Score
8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Design
Development Library for many languages
Well documented
Sometimes it may be hard to find something specific in the Dashboard
March 23, 2022
The best way to process online payments!
President
Inflate Your Business Inc. (Marketing & Advertising, 1-10 employees)
Score
9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Processes cards quickly and efficiently with lots of metadata for backup
Offers detailed reporting for both Accounting and Marketing
Has great communication about how much and when payments to our account occur
Payouts could happen faster
Invoicing information could be more precise
March 23, 2022
The most versatile card processing platform
Web Developer
The White Hag (Consumer Goods, 11-50 employees)
Score
10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Integrated payment system
Easy to use reporting
Remembers previous visitors for fast future checkouts
More flexible payout options
Integration with banking systems
March 23, 2022
Great payment processor for Woocommerce integration!
Co-Owner
JNM Web Creations (Design, 1-10 employees)
Score
9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Integrates with Woocommerce
Communicates with woocommerce for refunds and taxes and other things
Allows you to see where payments may be getting hung up in the processing.
I had an issue with a few little things on stripe and felt the customer service was a little short with me didn't really want to find a solution.
March 23, 2022
Happy with Stripe!
Business Owner and Sleep Coach
Sweet Slumber, LLC (Professional Training & Coaching, 1-10 employees)
Score
9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
They are reliable. I can count on everything going smoothly with transactions.
They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
I have found some things can be confusing to understand or use on the customer portal screen
March 23, 2022
An affordable and easy to integrate payment gateway.
Verified User
Manager in Sales
Information Technology & Services Company, 11-50 employees
Score
9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Smooth Transanctions
Ease of payment
transaction security
Integration portfolio
Integration API'S
Global card operations
March 23, 2022
User Friendly.
Verified User
Account Manager in Professional Services
Health, Wellness and Fitness Company, 1-10 employees
Score
10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Easy user friendly payment processing.
Reports for user.
Currency conversion.
N/A
March 23, 2022
Paypal? Who needs PayPal? Paypwho?
CEO (Chief Executive Officer)
NeusVirgili.com (Professional Training & Coaching, 1-10 employees)
Score
9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Makes easy cancellation and refunds.
Low fees.
Supportive customer service
Wait period to deposit into bank.
No automatic tax support.
Better integration with billing softwares.
March 23, 2022
The complete payment library.
Verified User
Employee in Research & Development
Computer Software Company, 51-200 employees
Score
8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Responsiveness.
Easiness of use.
Variety of allowed payment methods.
Data validation.
Difficult dispute handling.
March 23, 2022
Good but not the best.
Verified User
Employee in Marketing
Graphic Design Company, 1-10 employees
Score
8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Ease of installation.
Ease of use.
Customers don't need to set it up themselves.
Stripe server issues.
Speedier resolutions of server outages.
Email notification of server status.
