system-unavailable (2024)

FAQs

What does it mean when a system is unavailable? ›

The unavailability is the proportion of a time-span that a system is unavailable or offline. This is usually a result of the system failing to function because of an unplanned event, or because of routine maintenance (a planned event). The terms are commonly applied to networks and servers.

Try accessing the site late at night or early in the morning when it's not as busy. Contact the FSA Office. If you're still having trouble, ask the Federal Student Aid (FSA) Office for help. You can reach them at customerservice@studentaid.gov or call the FAFSA phone number at 800-4-FED-AID.

If you see an error in the “Sign and Submit” section saying your information doesn't match, there may be an error on the student or parent personal information pages. These pages ask for your or your parent's name, Social Security number (SSN), and date of birth.

If the message is a “CONFIRM YOUR INFORMATION” warning: Make sure your information is correct and select “Continue” to proceed with creating your account. Having trouble accessing your StudentAid.gov account? If you continue to experience issues, contact the Federal Student Aid Information Center for assistance.

When you call someone and the intercept operator says that they are unavailable, it can be for only two reasons: The phone is turned off. Do not disturb is turned on (mobile phone)

The Bottom Line

If your computer fails to start all of a sudden, it is imperative to check the power supply and the battery for any issues. If the PC is powering on but there's no display on the screen, check if the CMOS battery is not too old, and in the case of a laptop, try hard resetting it.

No, we are not detecting any problems with FAFSA right now.

The last outage detected for FAFSA was on Sunday, May 12, 2024 with a duration of about 58 minutes.

On March 12, the Department of Education announced it had finally fixed the technical issue that for months prevented mixed-status families — where the student has a Social Security number but their parent does not — from completing the 2024-2025 FAFSA.

The 2024–25 Free Application for Federal Student Aid (FAFSA^®) form is now available. You can complete the form to apply for financial aid to help pay for attendance at college between July 1, 2024, and June 30, 2025.

Do both parents have to fill out FAFSA 2024-25? ›

If your (the student's) parents are married, remarried, or unmarried and living together, you must invite at least one parent as a contributor with the option to invite the other parent as well. If you only invite one parent, that person will be the parent contributor on your FAFSA form.

After you submit your FAFSA form online, you can check its status immediately by going to fafsa.gov and logging in with your FSA ID (account username and password). (Note: Only the student can check the status.)

It's best to apply as close to the opening date, October 1, as possible. Federal Student Aid, the government provider of student financial assistance in the US, hands out grants, loans, and more on a “first-come, first-served” basis, meaning there's more money to work with at the very start of a new FAFSA cycle.

If you prefer to start fresh with a new FAFSA form, you are free to do so. To reapply, select “Log In” on the home page of the online FAFSA form.

Downtime refers to the period during which a system or computer system is unavailable or inoperable and thus cannot be used.

Downtime refers to periods when a system cannot complete its primary function.