Heathrow Terminal 2 opened in 1955 and was originally named the Europa Building. | It closed in November 2009 for redevelopment and the new, revamped Terminal 2, also known as The Queen’s Terminal, reopened on the 4th of June 2014. | Prior to its closure, a total of 29 airlines operated from T2 carrying over 8.5 million passengers every year. | Following the reopening, it now transports over 18.5 million passengers to both domestic and international destinations via 29 airlines | If you’re not sure which terminal you need, check our Heathrow Flight Departures page and contact your airline if necessary. | Check-in is located on the top floor of Terminal 2. Flight Arrivals are located on Level 1 while Flight Departures can be found on Level 5 (Check-in level) and Level 4 (Gates A1-A26). | Remember, always allow yourself plenty of time to arrive and check-in before you fly!
Heathrow Check In
“It’s better to be too early than too late” couldn’t be more true than when it comes to checking in for a flight. Bear in mind you need to leave enough time to check-in, get through security, meander through duty-free and get to your gate, we suggest giving yourself the following amount of time;
Self-Service Check-in
Self-service check-in is available with most airlines; it is simple and safe to use and can save you a lot of time at the airport. Self-service check-in is available in kiosks located near the standard check-in desks.
Online Check-In
Online check-in is also available with most airlines, and some airlines now also offer the option to check-in using your mobile, usually through their own dedicated apps.
Heathrow Terminal 2 Arrivals
International Arrivals and Baggage Reclaim are on Level 1 of Terminal 2. Check Heathrow Flight Arrivals for information on scheduled times and destinations, details of delays and cancellations, and find out which terminal to use. International connections do not require going through Immigrations but all International & Domestic connections do. Domestic to International connecting passengers can use special Immigration checkpoints if baggage is already checked.
Heathrow Left Luggage
Left luggage facilities are available via Excess Baggage Company, located in the Arrivals hall (open 06:00 – 18:00).
The cost varies from £7.50 for 3 hours up to £27.50 for 48-72 hours of storage. Each item is security checked and you can contact Excess Baggage on 020 8759 3344
Which airlines fly from Terminal 2 Heathrow?
Terminal 2 mainly deals with flights to European destinations; there will also be a few long-haul flights. Please note that all flights are being operated out of Terminal 2 and Terminal 5 due to the ongoing coronavirus situation so the list below may not be accurate or exhaustive.
- Aegean Airlines
- Aer Lingus
- Air Canada
- Air China
- Aer Lingus
- Air India
- Air New Zealand
- ANA
- Asiana Airlines
- Austrian Airlines
- Avianca
- Brussels Airlines
- Croatia Airlines
- Egyptair
- Ethiopian Airlines
- EVA Air
- Eurowings
- Icelandair
- Lufthansa
- SAS – Scandinavian Airlines
- Shenzhen Airlines
- Singapore Airlines
- South African Airways
- Swiss International Airlines
- TAP Portugal
- Thai Airways
- Turkish Airlines
- United Airlines
Heathrow Information Desks
In Level 5 Check-in, there are information points to the sides of both of the Entrances. In Level 5 Departures, there are information points to the left and to the right as you exit from Security. The information point on Level 4 Departures is found on the route to Plaza Premium Lounge. A Help Point is available in Terminal 2B. An Airport Information desk is available in Arrivals near the International Arrivals entrance. A Help Point is located near the UK and Ireland Arrivals, as well as near Carousel 1 in Baggage Reclaim.
Heathrow Meeting Points
There are two meeting points located in Level 5 Check-In, located to the sides of both of the Entrances. In Level 1 Arrivals, the meeting point is located near the central seating area, opposite International Arrivals.
Transfer between terminals
Getting between the terminals is pretty easy – see below for a quick guide on how to get to the others from Terminal 2;
- Terminal 3: As it’s so close, you can walk there in less than 10 minutes via the pedestrian underpass.
If you have mobility difficulties, contact the special assistance desk.
Journey Time: 10 minutes
- Terminal 4: Grab one of the free shuttle buses that run between T2 and T4; four trains run per hour.
Journey Time: 20 minutes
- Terminal 5: Use the Heathrow Express train from Heathrow Central Station
Journey Time: 20 minutes
Heathrow Terminal 2 – Lounges and Hotels
Please visit the dedicated pages below for both airport lounges and hotels to find the best deals suited to your trip.
For general information on the below facilities within Terminal 2, please follow the links to their dedicated pages.
FAQs
How long does it take to get through Heathrow Terminal 2 Arrivals? Please allow between 30 minutes and 2 hours. How do I check in at Heathrow Terminal 2? Boarding usually begins around 45 minutes before departure but please check with your airline.
What facilities are at Terminal 2 Heathrow? ›
Heathrow terminal two floor plan
- Ground floor: The ground floor is the check-in area.
- First floor: The first floor houses both departures and arrivals.
- Shopping. ...
- Cafés and restaurants. ...
- Bureaux de change. ...
- Internet access. ...
- Toilets. ...
- Information desk.
How long does it take to get through Heathrow Terminal 2 Arrivals? Please allow between 30 minutes and 2 hours. How do I check in at Heathrow Terminal 2? Boarding usually begins around 45 minutes before departure but please check with your airline.
How long does it take to get through security at Heathrow Terminal 2? ›
How long does it take to get through baggage and security? On average, the two hours are needed to queue for bag drop or check-in (20 to 30 minutes), get through security (30 minutes), and get to your gate (10 to 20 minutes).
Is 2 hours enough time to transfer in Heathrow? ›
We recommend that you allow the following minimum connection times: 1 hour for connections within the same Heathrow terminal. 1 hour 30 minutes for connections that require travel between terminals at Heathrow.
Can I sleep at Terminal 2 Heathrow? ›
In Terminal 2, known as the Queen's Terminal, you will find plenty of sleep-friendly seating. However, privacy and dim lighting might be scarce, so having an eye mask handy can be beneficial.
Is food free in Heathrow Lounge? ›
FOOD & DRINK
The Club Aspire Lounge Heathrow Terminal 5 offers a complimentary freshly prepared, seasonal menu throughout the day.
Who gets fast track at Heathrow? ›
Fast Track for departing flights is available to first and business class passengers in addition to top tier members of airline frequent flier programmes. Fast Track also welcomes American Express Centurion card holders.
What is the busiest time at Heathrow? ›
The peak times at London Heathrow Airport is from 10 AM to 1 PM, and 5 PM to 8 PM. Since London Heathrow Airport is the busiest airport in the UK, you'll find it jam-packed with passengers 24/7.
How long does it take to get through passport control at Heathrow? ›
95% of arriving passengers should be processed within 45 minutes - but as said above, there are so many variables... I'd be another vote for the coach. It might take a little longer, but it's much easier.
It takes approximately 10 minutes to walk between Terminal 2B and Terminal 2A, which is the main terminal building where you will find passport control and baggage reclaim. Ambassadors can be found in this area, should you need any help.
Can you walk from Heathrow Terminal 2? ›
You can walk between Terminals 2 and 3 via the pedestrian underpass. The route is well signposted and can be followed on our interactive Heathrow map. If you have an impairment or mobility difficulties, find out how to request assistance.
How do I get through customs faster at Heathrow? ›
Use ePassport gates whenever possible
The fastest way to pass immigration quickly is to use the electronic gates wherever possible.
Do I have to go through passport control for a connecting flight in London? ›
UK and Ireland flights connecting to international
Follow signs to Baggage Reclaim – you will need to pass through Passport Control on your way, then go to check-in for your next flight. If you need to change terminals, you can take our free shuttle 24 hours a day. Note that in some cases, you may need a transit visa.
Do I have to go through security again for connecting flight at Heathrow? ›
Everyone who boards an aircraft at Heathrow has to be security screened to UK government standards. Even if you've already been through security checks at another airport, we're obliged to screen you again before you fly from Heathrow.
Do you have to go through customs when connecting through Heathrow? ›
CONNECTING FLIGHTS
If your baggage is checked through to your final destination, that's where you clear customs. If you're collecting your baggage and checking in to your next flight yourself, you need to pass through customs at Heathrow.
Does Heathrow Terminal 2 have shops? ›
Shopping at Terminal 2
We've got all you need to buy before you fly, from travel essentials and high fashion to trending tech. Reserve your items now.
What shops are in Terminal 2 Heathrow before security? ›
Chains include Accessorize, BOSS, Bottega Veneta, Bulgari, Burberry, Case, Gucci, JD Sports, Kate Spade New York, Kurt Geiger, Paul Smith, Saint Laurent, Smythson, Sunglass Hut and Ted Baker. If you're looking for a last minute gift then there are branches of Harrods, InMotion and Hamleys.
Does Heathrow Terminal 2 have a lounge? ›
Plaza Premium Lounge (Departures, Terminal 2)
What do you get in T2 lounge? ›
Lounge access includes
- Tranquil setting, comfortable, air-conditioned Lounges.
- Complimentary drinks (2 per person), snacks, digital newspapers and digital magazines via press reader app.
- A dedicated Business Centre providing computer access.
- Free Wi-Fi access throughout the Lounge.
