How to remove MDM from iPhone, iPad and iPod? (2024)

FAQs

Can you completely remove MDM from an iPad? ›

To remove network settings installed by MDM, go to Settings > General > VPN & Device Management, select the management, then tap Remove Management. This also removes other settings and certificates provided by MDM.

Yes, after removing MDM, your device will function normally without any restrictions imposed by the MDM profile.

The "Erase All Contents and Settings" function thoroughly erases all data and configurations from the device. The MDM restriction prevents the "Erase All Contents and Settings" option.

For most supervised Apple devices, you can use MDM to wipe devices without touching them using the “Erase All Content and Settings” option. When you initiate a remote wipe command through MDM, the Apple device sends an acknowledgment back to the MDM solution and performs the wipe.

The factory reset cannot remove MDM from a device. MDM is installed on the device at a hardware level, so wiping the software, as is done during a factory reset, does not remove it. You should contact the MDM provider and request for it to be uninstalled or use TunsKit iPhone Unlocker to get iPhone MDM turned off.

You can remove devices that are being managed by Profile Manager, which unenrolls them from device management, removes all settings, and removes any custom apps and books on the device. Two of the most common methods are to remove the device from Profile Manager or have the user remove the MDM profile from the device.

Here is how to remove the MDM profile from an iPad or iPhone through settings: Go to iPhone/iPad settings > General and scroll down to find VPN & Device Management. Tap on VPN & Device Management > MDM Profile > Remove Management. You will be prompted to enter your login information or passcode to remove MDM.

As for screen monitoring, it will need permission to access camera and is often used in unattended devices. Other details that an MDM can monitor on devices: available storage, battery temperature, permission condition, external HDMI/SD card status, etc.

Go to Settings > General > Transfer or Reset iPad. Do one of the following: Prepare your content and settings to transfer to a new iPad: Tap Get Started, then follow the onscreen instructions. When you finish, return to Settings > General > Transfer or Reset iPad, then tap Erase All Content and Settings.

Can you factory reset an iPad with an MDM? ›

No matter which Apple device you want to wipe (iPhone, iPad, or Mac), you can initiate a remote wipe command through mobile device management (MDM), iCloud, or Microsoft Exchange ActiveSync.

One reason why you may not have the option to remove device management is that the MDM profile set is non-removable. This means that you need the administrator's permission, i.e., password and account to delete it from platforms. Another reason is that the MDM profile is part of your iCloud backup.

MDM profile is non-Removable

If the organizer or administrator of the configured MDM profile determines that it cannot be deleted without his authorization.

Use Settings to erase iPhone

Do one of the following: Prepare your content and settings to transfer to a new iPhone: Tap Get Started, then follow the onscreen instructions. When you finish, return to Settings > General > Transfer or Reset iPhone, then tap Erase All Content and Settings.

Ways to initiate a remote wipe command

No matter which Apple device you want to wipe (iPhone, iPad, or Mac), you can initiate a remote wipe command through mobile device management (MDM), iCloud, or Microsoft Exchange ActiveSync.

One reason why you may not have the option to remove device management is that the MDM profile set is non-removable. This means that you need the administrator's permission, i.e., password and account to delete it from platforms. Another reason is that the MDM profile is part of your iCloud backup.

By using jailbreak, the end-user can bypass several types of Apple prohibitions, including deleting MDM profile on Apple devices. However, jailbreak is strongly prohibited by Apple. If you try removing MDM with jailbreak, you need to face the following issues.